VIVIFY HAIR STUDIO POLICIES
Please Read Below
CANCELLATION/RESCHEDULE POLICY
Your appointments are very important, and they are reserved especially for you. I understand that sometimes schedule adjustments are necessary; therefore, I respectfully request at least 72 hours notice for rescheduling or cancellations.
If you’re unable to cancel your appointment within that timeframe, the following fees will be incurred:
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48 hours or less in advance— 25% of booked service
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Less than 24 hours in advance—50% of the cost of services booked
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No-shows—100% of the cost of services booked
RESCHEDULING:
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LESS THAN 48HRS $40 NON REFUNDABLE FEE
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DEPOSITS ARE NON- REFUNDABLE IF CANCELED
ANY DEPOSITS MADE WILL APPLY TO APPOINTMENT
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-LATE ARRIVALS: Please note that if you are more than 10 minutes late for your service, I may not be able to accommodate the full service or services booked. I ask humbly to notify me if you may be late.
Thank you for your understanding as well as your continued loyalty and support.
Vivian
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(When booking you agree to all terms above)
To cancel/reschedule please VIA text or EMAIL
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